Help Center

Yes ! Our Massage Gun can help someone overcome a previous injury. We still recommend our customers to seek additional help from a doctor or physiotherapist 

Shipping destinations: We ship worldwide. If you are located outside of North America and Australia, extra charges may apply.

Shipping times:Shipping time might vary depending on location, shipment method and other factors. Within North America and Australia, You will receive your order within 15 days with our standard shipping method

Shipping cost: FREE standard shipping within North America and Australia

If you get charged with duties and you are located in North America or Australia,  please reach out to us and we will take care of the fee. We try our best to stay on top of these fees but there is a chance that duties may sometimes show up on your shipment from various shipping carriers.

The best time to use our Massage Gun would be before and after any activity that will be physically demanding on your body. Using the Xertz Massage Gun before any physical activity will help to get your muscles ready to perform at their best. After your performance, use the Xertz Massage Gun to cool down your muscles and relieve any built up tension.

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods:

The percentage or rate varies depending on the type of goods.

 You can check the tariff applicable in the TARIC database for EU The customs value is made up of:

the price paid for the goods

the insurance cost

the shipping cost.